Silk Screening Supplies.com, Offering Wholesale Silk Screen Supplies & Kits to All. Everything You Need to Start and Run a Successful Silk Screening Business Silk Screening Supplies.com, Offering Wholesale Silk Screen Supplies & Kits to All. Everything You Need to Start and Run a Successful Silk Screening Business





  About Us/Policies
PLEASE NOTE: DUE TO MOTHER NATURE, UPS TRANSIT TIMES WILL VARY OVER THROUGH WINTER MONTHS

Question on Shipping? See Our Transit Times and Policy Page. Also read the following additional policy.

Silkscreeningsupplies.com ships all order's in the United States and Canada via UPS Ground, 3rd Day Select, 2nd Day Air, or Next Day Air with the exception of larger supply, package and equipment orders which ship via freight truckline. Please note that UPS measures their transit times by "business days", so this does not count weekends. For example, if you order on a Friday, and you're in a 1 day ship zone or select next day air, your item will not be delivered until the following Monday. Every product we ship is packed according to shipping standards and insured for the value of the product. If you product was damaged during shipping, please contact us so we can help with this process.

We also use the USPS Priority Mail on lighter shipments such as books and DVD's. Some Alaska, Hawaii, and Puerto Rico orders are also sent via USPS Priority.

Our products usually ship out in one business day. Cut off time for same day shipments is 2:00pm PST. If your items take longer then 2-3 business days to ship, we will do our best to make contact with you. If you have a time sensitive matter, please make a note in the comments section of the order form. You can also call or email orders@ryonet.net before you place your order. Sometimes if a partial order is shipped separately or back ordered it will be noted on your invoice on the receipt of your first package.

This shipping time frame does not apply to larger shop packages with a longer turn around time which usually ship out in 1-2 weeks. Also large equipment such as exposure units, presses, and dryers don't ship out same business day unless otherwise arranged.

We ship internationally via BaxGlobal, USPS Global Priority (for small items), and UPS Worldwide Air. Please contact a sales rep for an international shipping quote.

As soon as your product has been shipped you will be sent an email containing the shipping tracking number. You can also track your shipping in order tracking on our website. This will allow you to track your product quickly and easily over the internet or the phone.

ORDER INSPECTION POLICY

Do to the nature of the screen printing business, we realize that many times our customers are relying on our products and shipments to produce time sensitive orders. The Ryonet shipping department has a + 98% shipment accuracy rating but from time to time something may be missed or the wrong item may be in an order. We ALWAYS rectify these problems immediately and re-ship the right product either via UPS Ground or USPS Priority Mail. Our strategically placed distribution centers can reach anywhere in the US in 2-3 business days using these methods of shipment. If an expedited shipping method was selected on the original order, then an expedited shipment method will be used to rectify the order.

CUSTOMERS MUST INSPECT THEIR PACKAGE WITHIN 48 HOURS OF RECEIPT OF THEIR ORDER.

This will help insure that you receive your product quickly and help avoid last minute rush situations. If an order is not inspected within the given time restraints then we will still rectify the problem up to 30 days after the receipt of the order by reshipping the items via ground service. All claims made after 30 days of the receipt of order will be handled on a case by case base at the discretion of Ryonet. As always we want to insure that our customers are satisfied, you will not be disappointed.

 
 
 



 

Silk Screening Supplies is a subsidiary website of the Ryonet Corporation.  All content © by The Ryonet Corporation 2005.