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Again I would like to thank you for the last 4 years of excellent
selection and awesome prices, your free shipping platform has increased our
bottom line and help us to achieve our dream of owning our own Multi-service
shop, I look forward to the continued growth of your Company and ours. In
addition, your aggressive attitude towards the screen printing industry has
a great impact for our business, with your cutting edge components like
Ryopaque inks, Waterbased, Discharge, and the massive selection of anything
imaginable.
-Consuul
Printing San Diego CA
www.consuul.com
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As a growing business, we are constantly
upgrading our equipment; the only constant is Ryonet. With Ryonet, we
know that their knowledgeable sales representatives are always willing
to help us through the process of buying new equipment. This coupled
with their experienced service techs lets us know that when it comes
time to upgrade, Ryonet is our first call...every time. |
Hi Cobb. (or
whomever fields these emails :-) )
I came across Ryonet when I purchased my equipment a few months back and I was
trying to figure out what I was doing and what type of supplies to use. The
information on your site has been a great resource in many ways and I've also
taken advantage of your first workshop on the business side of screen printing.
Today via email I received the below and filled out the questions. I'm not the
type that always gives high scores just to fill out a survey but for Ryonet it
truly is what I've received. I would have loved to put in more specific comments
however there was not a location for that and when I looked on the site there
was not a comment email either.
So I figured I'd reply here for my comments to be taken to wherever this email
lands.
Businesses rely on customer service yet many are lacking in it. However via
email, online help and the people at Ryonet in Washington I've been treated
consistently well and assisted in any way I've needed. I'm still very very new
in the game, lacking a lot of information and haven't even received my business
license but this site and the people of Ryonet have been a great help and
inspiration to keep me going. Knowledge is inspiration and knowledge and help is
what is given each time I log on to silkscreeningsupplies.com.
The business class I took last Thursday at the Washington location was wonderful
and touched base on the things I was looking for information on. Ryan and the
others in the class provided a great learning experience. You went with what
people kept asking for and you gave it to them. I'm excited to take the
additional classes you teach as it comes along that I can afford them.
I just wanted to take a moment and tell you all that I appreciate the work
Ryonet does from the people at the front desk, to the online help who have been
my "go to" people to the products at my door.
Take care and thanks again guys.
Tamara Dickey
***********************
" You have to learn to become independent of the good opinion of other people"
Wayne Dyer
I have worked in some form of retail for over ten years, and as a result I have high expectations when it comes to customer service. Ryonet not only delivered world class customer service durring my purchase, but has continued to do so after the sale and durring my start up. Everyone has been so willing to help me and answer my questions that I am just blown away. More companies need to take a lesson from Ryonet and take the time to get to know their customers. I'm very pleased with my 4 color 2 station Silver Press and I'm even more pleased to know that when I'm ready for more gear, I know exactly where to go and that I'll get exactly what I need at a good price.
Thank you so much guys!
-Justin
Hi Ryan
I just received the order I’d put in yesterday at 2:00pm less than 24 hours
later. You guys never cease to amaze and impress me. Just wanted give you a HUGE
thank you for all you’ve done. With the orders i’m working finishing up this
week, I made just over 3k this month in profit!
Merry Christmas

My friend and i recently started our own design and tshirt printing company. Ryonet is truly the place for "everything" you need to run a successful printing business. We have had a great experience with Ryonet, their products are amazing and the staff is great about handling any issues we have had. FRESH DESIGNS BY J&A will continue to do business with Ryonet. KEEP UP THE GOOD WORK RYONET!!!!
First I want to thank you for all your help on the phone today. I'm so glad you have so much knowlege about silk screening.
Now comes the success story. As a graphic artist, I dreamt of creating T-shirts with my culture’s idioms and icons that brought about a sense of pride to all my Puerto Rican people. I’ve finally done it. Talk about hitting the ground running! In the first 3 weeks of my business I had sold 20 shirts and the demand has become greater and greater. My boys and I had enough money to print 100 shirts to give for free at the Puerto Rican parade this year. The goal for next year?...1000. Our business is doing so well; I turned in my resignation notice on Monday at my full time job.
The package I bought from your company was absolutely complete. I could not believe how easy Ryonet made it for us to start immediately. Although I have been graphic artists for 10 years, I had never done screen printing before. I had no clue as to what I needed to buy to get started. I didn’t know anything about emoltions, screen openers, squeegees, screen meshes, or any other supplies and equipment I may have needed. To prove this I’ll tell you a funny story. By mistake, my sons and smudged ink on a few shirts with our fingers. We were ready to throw them away. Since we had not watched the entire video yet, we did not realize that Ryan explains how to get the ink out with a special chemical called C60 Solvent. All of a sudden, I remembered seeing the can in the kit, but not knowing what it was for I set it to the side. I went in the dark room and came out holding the can of C60 Solvent in the air. My sons gave me the dumbest look you would ever see on a teenager. We began to laugh and simply said “WOW. This package is so complete the only thing missing was the water to wash out the screens.”
Not only did Ryonet make it possible for us to start immediately, they also gave us a video showing us how to do the job step by step. Then your company has the nerve to add the most outstanding and knowledgeable customer service team readily available to assist me with my questions. Now I’m addicted. I call Ryonet so much, I know most of the team members by name and they know me. All of you always treat me like I’m part of the Ryonet family. I will buy my supplies from Ryonet over and over again.
Next stop is buying a print shop to employ at least 20 people and fit 3 Workhorse Original W1080, 1 real dark room, a few conveyor dryers, a printer, and tons of supplies. So, get ready for a huge future order.
Again, I can’t thank you enough for making this a reality for me.
To see the success you all have helped create go to www.boricuastylepalante.com. You can also view pictures of us on our website.
Your Customer for Life,
Ruth Lopez
I have recently bought a 4 color 1 station tabletop press and supplies from you. I would like to let you know that I am totally happy with it. I watched the video that came with it and have played with it for a couple of weeks. I just did my first run of t-shirts. Believe it or not, I would actually pay somebody for the quality that I turned out. This was a spur of the moment purchase, but I love it. I have a new hobby! I printed a run of shirts for my Cub Scout Pack. A couple might be a little crooked, but they look great. I wanted to say thanks for a well built product at a reasonable price. I have ordered a set of platens that will help me keep my work straight. Anyway, thanks again. You have at least one satisfied customer!
James Turk
Ryan,
I just got a call this morning from a good friend of mine: Tony Swindall at Ideal Graphics in Troy, Alabama. He said he just purchased a press from you. I just wanted to say thanks for helping him out. He came down during the summer and watched me print and asked all kinds of question but at that time he wasn't sure if he was going to buy.
I am very happy with your products and I couldn't be prouder that my friend is buying from you. I know he is getting a great quality press as well as awesome customer service.
If you have any other customers that would like to see it in action please don't hesitate to call me.
Sincerely,
Scott Matthews
Sign Pro, LLC
After a lot of researching we found that ryonet met our needs better than anyone. We're not a large volume company. We specialize in short runs and other jobs the bigger guys won't touch. For us, Ryonet beat all others in equipment and supplies price and great customer service. "Comment on Recent Order"
Well first off I would like to say that I think you guys are AWESOME!!! I am a young working college student! I actually work in the printing industry, however its not silk screen! That is what I am studying at Cal State Los Angeles. Graphic Communications. I hope to one day to open my own Silk Screen business. I would really like to buy the Pro Serious 2 that you have with all its upgrades. It would come close to $20,000 but it would be worth it. I know I have a lot saving to do, and I do plan to do it. I really hope I can. Would love to start my buisness ASAP! Thank you so much! And will be buying stuff from you guys so much! Thank you! Antonio
I just wanted to take the time and Thank You for answering my questions about a week ago in reference to screen set-up. Since speaking with you I've purchased some Ulano emulsion (I don't think it was pre-sensitized, because I had to mix it up) as you suggested, and I coated and burned my 1st screen with success. The process wasn't as difficult as I thought it would be. I was reading about how you started up your company and grew it into the successful business it is today. I commend you on your wonderful service & commitment to your clients and wish you much more success. I hope that I can grow and run my business with great dedication & care as you have extended to me. Written In Ink will definitely have Ryonet as a dedicated supplier of my Silk Screening Supplies and other industry needs.
Again Thank You for your help & time.
Best Regards,
Linette Green
Good Afternoon Ryan-
I just wanted to thank you again for the excellent service your company provides.
I had neglected to order some items that I needed today until late in the afternoon yesterday (after 4:30 to be exact). I went ahead and placed the order knowing that I would not be receiving the items until Friday. (Putting an order my husband is working on behind schedule, yikes). Much to my surprise, and delight, my UPS driver just dropped off my order. My husband Eric was at your office last week and told me how impressed he was with your hands approach and that, without a doubt, you have earned our continued business. Your promptness in sending this order just reinforces how we already feel about your company. You guys are amazing!
Your biggest fans- Debbie (and Eric) Torgerson Promotional Products and Apparel http://www.depromonw.com
I just wanted to drop you a note to say that your company is absolutly the best around. We had purchased a press and all start up items from you, your support is outstanding. We have looked at other websites and nothing compares. Your prices are great. We will definately continue ordering from you. This has definately been a long learning process. I just wish that i could bring one of you home to teach me. HAHA! I am so glad you sent me the dvd's. That was great!
Thank you for all your help! Chrisi Nickerson & Jeff Rushing
Dear Ryonet,
I just wanted to take the time to say thank you for being so easy to work with.
I went into the screen printing business on a fluke - I was looking for a particular shirt on the internet for my daughter and was very dissatisfied with the designs out there and knew that I could do much better myself, so I did a search and found your website. I watched the videos you have online, discussed it with my husband and placed my order within a week. When my kit arrived, I had no idea what anything was. I popped the free DVD in and watched it - and went to work. Of course I had some boo boo's but overall, things are going well! Not only is this fun, but I have been so busy making shirts for the local schools, churches, softball teams etc, that I haven't had time to make that original shirt I was looking for on the internet! As a stay-at-home mom, the money is better than I could have ever hoped for, as a matter of fact, I make more money being home than I did when I worked full time.
You have made it so easy for me to be home with my 4 kids and I am so thankful for that!
Thank you!
Wendy Harnage
I received the screenwash today, and began single color printing. The 5 hour dvd that came with my press and package was great! I have never printed before but every step went smoothly, from coating the screen with emulsion to exposure , printing and clean up. When I decided to embark on this venture to supplement my income I did alot of searching online and on foot to find what I thought would be the best place to do business with and I would always find myself back at sss.com. Thank you for an affordable start up package and for taking care of my missing item. I anticpate an order with Dominos Pizza sometime in Feb or march. I will definately continue to place my orders with Ryonet.
Thanks Again!! Timothy Burke
I would just like to say thanks for everything, the information on your site about how to, make your company a hit, i've always wanted to try screening, you made my dream come true with ease. i did my first job in about 1-week and made half my investment back and feel like a pro. I would like to use a roller frame and make my own...but you have no instructions on your site..it would be a great help for others like me...
design innovations lemle
I just wanted to send a quick note to thank you again for overnighting me another flash dryer. UPS came today to pick up the "old" one. Once again, you have gone the extra mile to make your customer happy and I'm verygrateful that you expedited shipment for me! As Jeff probably told you, I was sweating bullets cuz I had an order for 122 red shirts front and back due for a band that was playing in our local "Edgefest" show. They were really counting on us to get them done and it would have been impossible if we only had the emergency heat gun I bought at Home Depot! Please let Jeff know that I appreciated his sense of urgency and follow up calls to make sure I was taken care of. Great support! Oh yeah, and also give kudos to Don-- he has really helped me out with solutions to my printing questions and issues. I'm not easily impressed, but you guys amaze me with your commitment "after the sale". I bet you hear that all the time but we mean it!
Thanks again from Mesa, Arizona!
Janet Embree
Hi There,
I just wanted to say Thank You to everyone concerned with the quality and service I have received. After years of paying other people to print my shirts (sometimes too much money and shotty work), I took the plunge and invested in your 4 color screenprint kit and today I printed my own shirts. WOW! Finally I can control the quality, variety and availability of my t-shirts. This will mean alot to my customers and to especially to me. Thanks again and have a Great Day.
M.Borgella
www.yeslioness.com
"My friend and I decided we were tired or working for other people and having no satisfaction with our jobs so we decided to start a company. We live in a town with only about 6,000 people. Our town is small but big on sports. We were searching the internet for the best deals and your company won. We ordered our product, recieved them quickly, and were very satisfied. When we did recieve our kit there were 2 screens that did not make the trip well. They had rips. I called the company and told them of the problem. They contacted me within the hour and sent out our new screens the same day. We have not even officially opened our business but we have people stopping in and ready to place orders when we do open. I feel we are going to be a great success and we owe it to you.
Thank you much."
Leslie
Teeshirts@consolidated.net
Having just recently decided to try my hand at screenprinting, I contacted the Ryonet Corporation. They were very helpful and sent out an instructional DVD for me to watch and see if this would be something I thought I could do. Immediately, I was hooked! So I purchased the Semi-Pro Complete Screen Printing Setup from Ryonet and anxiously awaited my new equipment. When it arrived, I could hardly wait to get started. Since then, I've had many questions and Ryonet is always there for me whenever I need them. After a few rocky starts, and a few phone calls to the Ryonet customer support team, I am now able to offer custom screenprinting to my customers. Ryonet has made my life much easier and my business much better. Thanks, Ryonet!!! I couldn't have done it without you!
Misty Allen
Avid Graphix
www.avidgraphix.com
Hello,
This is Sean with the Vacant Spaces Co. I just wanted to say that I have been happy with the service I have received working with Silk Screening Supplies. After purchasing the semi-pro kit, I was able to learn with relative ease the process of printing t-shirts. For something that was meant to start out as a hobby, I was surprised by all the business that was just waiting for us when we got started.
The Silk Screening Supplies staff have always been prompt and courteous in responding to our inquiries. I would highly recommend them to anyone that was interested in getting started in the business.
--
Sincerely,
The Vacant Spaces Team
vacantspaces@gmail.com
www.pyrello.com
"We purchased the semi-pro silk screening kit to help place more of the control of our skate/snowboard clothing company into our own hands. The equipment is working great...Ryan and everyone else has been very helpful and accessable every time we have had a question. Our company is growing quickly, and we are continually expanding our product line. We will probably be upgrading soon, and we will use Silk Screen Supplies to be doing that."
-Rustin Coburn, CEO, Develop Clothing
I just wanted to send you a letter to commend you on the great starter kits you guys have put together. I have several years of experience in screen printing industry and have run a big shop with three automatics. I purchased your equipment because I was looking to start a small printing business in Costa Rica where my wife is from. My plan was to buy something that I could ship by mail and not worry about getting killed on shipping cost or having things stolen off a boat. My idea was to purchase the equipment before I leave and to run a few jobs here and have it paid for. I spent about $1800.00 for my kit including shipping and have had it up and running for one week and its half way paid for already. You guys truly do include everything needed to get started and your prices are the best in the garage shop market. I have looked at a lot of kits that where very pricey and not so functional . The table top 4 color is great way to start a small side business I recommend the semi pro kit to anyone who is thinking of getting started in garment printing. If you have a good ink jet printer, photo shop and a little patience with this kit you can be up an running and making money in two days. I would recommend you upgrade to the 20x24 exposure unit you will find a fast good exposure of your screens makes or breaks you and the booth for rinsing out screens just make life easier other then that your good to go. This package is a very easy way to get started you don't need to be a pro at all to make money with the semi pro package that's the best part about it.
-Jason Peters
Thank you! Our new clothing business is off and running thanks to your great products and informative video training. The training videos truly made the process easy to learn! We were successful from creating our very first screen to printing our very first shirt.
Brian Weldin Sheepsalt Clothing
www.sheepsalt.com
"We purchased a start-up kit from you in November "04 and we have been hooked on your company ever since. We have called and ask questions and the staff was always helpful and friendly.
In our business we manufacture custom garments and bed linens so having the screen printing set-up allows us to print our company logo on to any garment in just the right size and color. Silk Screen Supply always has the right size of emulsion, ink, and cleaners that we need, with fast online ordering and shipping. We look forward to your new DVD training and products. Your doing a great job. Keep up the good work!"
Jessica Gent
"I have purchased both via ebay, directly, and website... I have been happy with ALL of my purchases. Your sale on burning screens for me was well worth the deal and I hope to see the sale back again soon! ;) The screens were burned perfectly, saved me time and hassle, as all the of products have been wonderful. I will be back to by the flash cure dryer and the steel 4 head press. Along with most of my other everyday supplies.
What I love about your site is that you talk about the products and what they do. Unlike many screen printing companies (such as valley litho) that I have gone through in the past. You have made shopping for screen printing supplies and equipment a fun experience. You have made it so you don't have to know everything about screen printing to get into it.
I started off buying a small wooden one color table top press... I have made many thousands of dollars off from this small investment. It has given me the oppertunity to express myself via t-shirts and has been alot of fun!
thank you for offering a website for everyone... It's much appreciated."
Michael Anderson
Badrash Clothing
www.badrash.com
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